How We Work There are 5 key steps to developing your site. 1 - Discovery   We figure out what we want your site to do for your business. 2 - Plan   We plan out a web site including features, pages and content that will achieve what we determined in step 1. 3 - Design   We create the visiual representation. 4 - Develop   We write the code behind your site and create the interactive components. 5 - Launch   We test and launch your site. Afterwards, we implement maintenance, training or marketing. When we actually get started working together, it would go like this ... A big part of creating a successful site occurs before you even lift a hand, or should I say, press a key. So we begin with tapping into our most powerful web design tool ... our brain. You saw the Discovery phase above, right? In that phase we begin to get answers to a variety of key questions needed to make your site more effective, such as: Who (really) is your visitor? What do we (really) want them to do? How can we (really) get them to do that! What is working on your site now? What can we steal from your competition? and a bunch of more fun thinking things ... How are we different than other "web designers" We focus on redesign. We take your site from ineffective to effective. This often means more visitors from search engines, more visitors taking action like buying something, calling you up, etc. We are redesign professionals. Our process. We develop web sites from a visitor's perspective. When you approach web site development from this perspective, you will attract more customers to your business. Does this help? If you need more info, you may want to take a look at some examples of others we have helped in our portfolio , or read some web articles to learn more. Feel free to contact us at any time with questions.